The Challenge
The Viaduct Events Centre is one of Auckland’s top waterfront venues, hosting a variety of events and necessitating smooth coordination among multiple teams, contractors, and stakeholders.
Managing physical keys in an environment like this presents ongoing challenges:
- Limited visibility over who holds which keys
- Risk of lost or unreturned keys
- Time-consuming manual tracking processes
- Security vulnerabilities due to a lack of accountability
As the facility evolved, there was a clear need for a smarter, more controlled approach to access management.
The Solution
SAARA was implemented as part of a broader access upgrade to deliver a modern, intelligent key management system.
Working alongside project partners, SAARA provided a centralised platform that enables:
- Real-time tracking of all keys
- Controlled access permissions for staff and contractors
- Full audit trails showing who accessed what, and when
- Streamlined key handling processes
This solution integrates seamlessly into the operational environment, ensuring that access control is no longer a manual burden but an automated and secure system.
The Outcome
The introduction of SAARA has transformed how access is managed at the Viaduct Events Centre.
Key outcomes include:
- Improved security through full accountability and tracking
- Operational efficiency with reduced administrative overhead
- Greater visibility across all key movements
- Scalability to support future growth and changing requirements
The venue now benefits from a level of control and confidence that simply wasn’t possible with traditional key management methods.
A Smarter Way Forward
As organisations look to modernise their operations, access management is becoming a critical part of the conversation.
This project highlights how integrating intelligent systems with suitable partners can bring about tangible, real-world benefits, not only in security but also in everyday efficiency and peace of mind.
Watch the Project in Action
One key, total control: Viaduct Event Centre’s journey to smarter access
Interested in smarter key management?
Get in touch with SAARA to learn how we can help bring clarity, control, and confidence to your access management.
Interested in smarter key management?
Get in touch with SAARA to learn how we can help bring clarity, control, and confidence to your access management.